Saniflow Specialists

Sector: Emergency Plumbing & Maintenance | Services: Voice AI, Intelligent Routing, Workflow 1. We installed a fully conversational AI agent to answer all inbound calls, around the clock. It triages emergencies, collects customer details, and identifies the nearest available technician based on postcode coverage. 2. The AI instantly books the correct staff member to handle the job, automatically logging the details and alerting the assigned technician. 3. We built a custom automation layer that plans each technician’s daily route for optimal travel efficiency and fuel savings. Once confirmed, the system automatically sends customers a notification with their estimated arrival time.

Services

Voice AI Agent (24/7 Coverage) Smart Booking & Job Assignment Automated Route Optimisation & Notifications

Category

Emergency Plumbing & Maintenance

Tools

Make.com N8N Voice AI ServiceM8

Problem

Saniflow Specialists handle a high volume of emergency service calls every day. In their industry, speed of response is everything — if a call goes unanswered, the customer goes straight to a competitor.
 Their small team struggled to handle 24/7 inbound demand, manual job scheduling, and inefficient route planning — all of which limited growth and caused unnecessary admin strain.

Solution

80%+ of inbound calls and WhatsApp messages fully automated Reduced no-show rate for consultations Freed staff capacity to focus on in-person care and growth initiatives

See Also

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Let's map your AI opportunity!

Book a introduction call to see how we identify, plan, and implement AI systems that drive measurable growth — built around your business, not buzzwords.

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2 Roadmap slots available this month

Let's map your AI opportunity!

Book a introduction call to see how we identify, plan, and implement AI systems that drive measurable growth — built around your business, not buzzwords.

MAIN

2 Roadmap slots available this month

Let's map your AI opportunity!

Book a introduction call to see how we identify, plan, and implement AI systems that drive measurable growth — built around your business, not buzzwords.

MAIN

2 Roadmap slots available this month

Let's map your AI opportunity!

Book a introduction call to see how we identify, plan, and implement AI systems that drive measurable growth — built around your business, not buzzwords.

MAIN